Privacy Policy

This policy explains how LeadKeeper collects, uses, and protects your personal data when you contact us through our website, LINE Official Account, Facebook page, or email.

Effective date: 25 September 2026 · Version 1.0

1. Data controller

LeadKeeper (a sole proprietorship, currently registering its business name) is operated by Sakda Phoomphan, based in Bangkok, Thailand.

2. Scope of this policy

This policy applies to the data of people who contact LeadKeeper through our website, LINE Official Account, Facebook page, and email.

It does not cover the data of our clients' own customers. When we set up systems for another business, we act as a "data processor" under a data processing agreement (DPA) with that business, and that business remains the data controller for its own customers.

3. Data we collect

From LINE: your display name, LINE user ID, the messages, images, and stickers you send in chat, and the time you sent them
Data you give us directly: your name, phone number, email, business name, and information about your business
From the website: this website is a static site with no cookies, analytics tools, or tracking pixels. Every button on it is simply a link to LINE or email. However, our hosting provider (Hostinger) automatically records technical visit data such as IP address, browser type and time of visit, for security and to keep the site running. We do not use this data to identify you or for marketing

We don't want sensitive data such as health information or national ID numbers. Please don't send us this kind of data — if we receive it unintentionally, we delete it.

4. Purpose and legal basis

We collect and use your data under the following legal bases in Thailand's Personal Data Protection Act B.E. 2562 (2019):

Answering questions, running an audit, scheduling a demo, and preparing quotations you request — Section 24(3), steps prior to entering a contract
Following up on matters you've raised with us, and keeping a record of our contact history — Section 24(5), legitimate interest
Complying with the law, such as tax and accounting requirements if you become a client — Section 24(6)
Keeping the website secure and running properly — Section 24(5), legitimate interest
Sending news or promotions unrelated to what you contacted us about — we only do this with your separate, explicit consent, which you can withdraw at any time (we currently do not send this kind of communication)

6. International data transfers

Some data is stored on servers outside Thailand, such as in the European Union, by providers with contractual data-protection measures in place, in accordance with Sections 28–29 of the Personal Data Protection Act.

7. How long we keep data

Contacts who are not yet clients: kept for 12 months from the last contact, then deleted
Clients: kept for the duration of the engagement, plus the retention period required by law for accounting records

8. Your rights

Under the law, you have the right to:

Access and request a copy of your data
Request data portability
Object to processing
Request deletion
Request restriction of use
Request correction
Withdraw consent you previously gave
Complain to Thailand's Personal Data Protection Committee Office (PDPC)

To exercise these rights, contact us via LINE @748dhbgu (or the chat you already used to reach us) or email info@leadkeeper.site. We respond within 30 days and may ask you to verify your identity first.

9. Data security

We limit data access to people who need it, use systems with two-factor authentication (2FA), and keep separate system accounts for each client.

10. Minors

Our services are for businesses. We do not intentionally collect data from anyone under 20 years old.

11. Changes to this policy

If we update this policy, we'll post the latest revision date on this page.